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Client Book of Record

Consolidate distribution data from every source into a single, trusted view of your assets under management, client holdings, contractual terms and fee calculations. 

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SOLUTIONS INSTI – Document Production 1

What is Client Book of Record?

A Client Book of Records is a comprehensive, centralised system that maintains the complete golden source of truth for all client relationships, transactions, products, terms and conditions and financial obligations within an asset management distribution network. 

The Client Book of Record (CBOR) powered by Adjuto is FE fundinfo's centralised data platform that transforms fragmented distribution data into a comprehensive, real-time view of your assets under management. The platform consolidates information from transfer agents, platforms, custody statements, and CRM systems into a single source of truth. 

Distribution data arrives in different formats from dozens of sources, each with its own structure and timing. Finance and Operations teams spend hours reconciling disconnected datasets, whilst billing teams struggle to calculate accurate fees without complete AUM visibility. The manual reconciliation delays the monthly and quarterly closing and reporting processes.  

Client Book of Record eliminates this complexity through automated ingestion, normalisation, and validation, creating a golden source of truth for all product and client related data. The platform connects directly to your data sources, standardises incoming information regardless of format, and maintains a continuously updated record of client holdings, transactions, and AUM movements.  

This creates the foundation for accurate fee calculations, regulatory reporting, and strategic distribution decisions. 

How it works 

Client Book of Record operates as a centralised data repository that sits between your various data sources and your operational systems. The platform automatically integrates distribution data through API connections, SFTP feeds, email attachments, and manual uploads, then applies normalisation and standardisation to ensure consistency across all sources. 

As data arrives, the system validates each transaction against configurable business rules, flags exceptions for review, and maintains a complete audit trail. Real-time processing ensures your AUM figures reflect the latest subscriptions and redemptions while historical tracking allows you to analyse trends and identify patterns in client behaviour. 

The platform's flexible data model accommodates the full complexity of modern fund distribution: multiple share classes, different currency denominations, omnibus accounts, platform consolidation, and direct client holdings.  

Our smart integration module handles unique data structures from specific counterparties, whilst automated reconciliation identifies discrepancies between different data sources reporting on the same holdings. 

Client Book of Record

Core capabilities

Centralised data repository

Store and manage distribution data from every source in a single platform. The Client Book of Record consolidates information from transfer agents, distributionplatforms, fund supermarkets, discretionary managers, custody statements, and internal systems, creating one authoritative single source of truth for client, holdings and transactions data. record of client holdings and transactions. The platform handles complex ownership structures including nominee accounts, beneficial owners, and multi-layered distribution chains. 

Automated data integration

Connect to data sources through APIs, SFTP, email collection, or manual upload. The platform automatically ingests files in any format, applies intelligent mapping to standardise fields, and transforms disparate data into a consistent structure. Feature-led normalisation handles variations in counterparty naming, product identifiers, and transaction types without manual intervention. 

Real-time AUM tracking

Monitor assets under management by product, share class, distributor, platform, region, and client segment. The platform processes subscriptions and redemptions as they occur, updating AUM figures in real time and providing instant visibility into asset movements. Drill down from portfolio-level totals to individual client holdings or aggregate across multiple dimensions for strategic analysis. 

Multi-currency support 

Track holdings and transactions in any currency whilst maintaining accurate consolidated views. The platform handles currency conversions using configurable exchange rates, supports reporting in multiple currencies simultaneously, and maintains source currency data alongside converted figures for complete transparency. 

Automated validation and exception management 

Built-in validation rules check incoming data for completeness, accuracy, and consistency. The platform flags missing required fields, identifies unusual transaction patterns, detects duplicate entries, and highlights discrepancies between data sources. Exception workflows route issues to appropriate teams for resolution whilst maintaining processing continuity. 

Fee calculation foundation 

Provide the underlying data infrastructure for accurate management fees, trailer fees, and other distribution remuneration. The Client Book of Record links AUM data directly to fee structures, tracks fee-earning assets by distributor and product, and supplies the verified figures required for billing calculations and revenue recognition. 

Comprehensive reporting and analytics 

Generate customised reports combining distribution data, AUM trends, and performance metrics. The platform provides pre-built reports for common use cases alongside flexible report building tools for specific requirements. Export data to Excel, PDF, or CSV formats, schedule automated distribution, or integrate directly with business intelligence platforms. 

API and system integration 

Connect the Client Book of Record to existing technology infrastructure through comprehensive APIs. Integration endpoints support bi-directional data exchange with CRM systems like Salesforce or MS Dynamics, financial applications, data warehouses such as Snowflake, and reporting platforms. Real-time data feeds ensure downstream systems always access current information. 

Trend monitoring and intelligence 

Analyse AUM movements over time to identify growth opportunities and early warning signals. Track flow patterns by distributor, product, and client segment. Monitor concentration risk, evaluate platform performance, and assess the impact of market movements versus organic flows. 

Why choose Client Book of Record?

Investment managers operating across multiple markets face exponential complexity in distribution data management. Each new market, platform, or distribution partnership adds another data source with its own format, frequency, and delivery method. Manual consolidation becomes impossible at scale, yet accurate AUM visibility is non-negotiable for billing, regulatory reporting, and strategic decision-making.

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  • Operational efficiency

    Eliminate manual data consolidation, reduce reconciliation effort by 80%, and free finance teams from repetitive data processing. Automated workflows replace spreadsheet-based processes, whilst exception management focuses human attention only where needed. 

  • Billing accuracy

    Calculate fees from verified AUM data rather than estimates or incomplete information. Direct linkage between holdings data and fee structures ensures billing reflects actual assets under management, reducing revenue leakage and client disputes. 

  • Risk reduction

    Maintain complete audit trails for regulatory requirements, demonstrate data lineage from source to report, and ensure consistency between different systems consuming distribution data. Automated validation catches errors before they propagate to downstream processes. 

  • Strategic insight

    Understand which distributors, platforms, and client segments drive asset growth. Identify underperforming relationships early, evaluate new distribution opportunities with data-driven analysis, and optimise resource allocation based on actual flow patterns. 

  • Scalability

    Handle growing data volumes without proportional increases in operational overhead. The platform processes millions of transactions, supports hundreds of data sources, and accommodates rapid expansion into new markets or distribution channels. 

SOLUTIONS INSTI – Digital

Client Book of Record

Optional managed services

FE fundinfo can extend Client Book of Record beyond technology provision to include operational support: 

Data collection services: We collect custody statements and certified holdings directly from platforms and custodians, handling the administrative burden of maintaining these relationships and ensuring timely data delivery. 

File verification: Our team performs data integrity checks before ingestion, validating file formats, checking for completeness, and confirming data against expected patterns to ensure quality at source. 

Exception resolution: We manage flagged data issues, investigate discrepancies, liaise with counterparties to resolve errors, and provide root-cause analysis to prevent recurring problems. 

Third-party coordination: FE fundinfo coordinates directly with transfer agents, platforms, and custodians to establish data feeds, troubleshoot delivery issues, and maintain ongoing relationships. 

Proactive monitoring: Continuous oversight of data flows with customised alerts for missing files, unusual patterns, or potential issues, enabling swift resolution before problems impact operations. 

Implementation 

Client Book of Record follows FE fundinfo's proven implementation methodology, typically delivered within 12-20 weeks depending on the number of data sources and complexity of existing processes. The project begins with data source mapping and requirements capture, progresses through iterative configuration and testing, and concludes with user training and parallel running before go-live. 

Our implementation team works closely with your finance, operations, sales, client services and IT departments to configure the platform for your specific needs, establish connections to data sources, define validation rules, and create the reports and extracts required for your processes. 

  • Alex Donati FE Fundinfo
  • Oliver Steen FE Fundinfo
  • Ludo Milne FE Fundinfo

Get started with Client Book of Record

Transform fragmented distribution data into a single source of truth for your assets under management. Client Book of Record provides the comprehensive AUM visibility, automated validation, and precise fee calculation foundation that asset managers need to operate efficiently across multiple markets and distribution channels.
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FAQs

Frequently asked questions

The platform supports unlimited data sources and is currently processing feeds from hundreds of counterparties for existing clients. Each source is configured independently with appropriate mapping, validation, and processing rules. 

New data sources can be added at any time through a streamlined onboarding process. The platform's flexible architecture accommodates diverse data structures without requiring changes to the core system or affecting existing data flows. 

Yes. The platform compares data from multiple sources reporting on the same holdings, identifies discrepancies, and provides reconciliation reports showing differences.  

Client Book of Record maintains complete transaction history and point-in-time AUM snapshots, allowing historical analysis and reconstruction of holdings at any date. Historical data is loaded during implementation and continuously accumulated going forward. 

The platform tracks individual transactions, client-level holdings, account identifiers, investment advisor codes, and any other attributes present in source data. Granularity extends from individual client investments through to consolidated portfolio-level AUM. 

Pricing is based on modules and volumes, reflecting the business metrics, throughput demands and integration complexity that come with managing larger distribution ecosystems. Contact our team for a detailed proposal tailored to your specific requirements.  

Each client is assigned a dedicated Client Success Manager who serves as your primary contact for ongoing support, enhancement requests, and platform optimisation.